1. The reasons why students cannot keep up with the order are as follows:
(1) The parameter setting of the copy order is too small to meet the minimum unit requirements for opening a position: the lower limit of a single position opening is the minimum trading volume(0.1 ETH, 0.01 BTC). When the calculated trading volume is less than the minimum trading volume, it will not be will be made a deal.
(2) Traders do not open positions in BTC and ETH. BKEX copy orders only support BTC and ETH currently.
(3) The number of trader copy students is full.
(4) Removed and followed by traders.
(5) The copy trade funds have reached the upper limit: the maximum copy trade margin for students with single, multiple and multiple traders is 1000USDT.
2. How many traders can students follow? What is the maximum number of followers under one trader?
A single student can follow a maximum of 20 traders; a single trader supports a maximum of 200 students to follow.
3. When a trader triggers liquidation, what happens to the follower's position?
No matter how the trader closes the position, the students will close the position in the same proportion as the trader.
4. What are the lower and upper limits of the following traders' amount for a single account?
(1) The lower limit of copy trade: the lower limit of a single position opening is the minimum trading volume(0.1 ETH, 0.01 BTC). When the calculated trading volume is less than the minimum trading volume, it will not be will be made a deal.
(2) The upper limit of copy order: the maximum copy trade margin for students with single, multiple and multiple traders is 1000USDT.
5. How many traders can apply for one account?
One account can apply for one trader at most.
6. How to distinguish and display the follower's self-trading and following orders? How to distinguish between the trader's self-trading and following orders?
(1) The student's copy order is displayed in the [My Documentary], and the student's self-opening order is displayed on the contract interface.
(2) There is no distinction between orders brought by traders and orders opened by themselves.
7. When will the profits obtained by traders from followers arrive?
After the trader closes the position with a single profit, the profit distribution will be included in the expected income, and the profit distribution with a single profit will be settled at 0:00 every Monday.
8. How is the trader’s dividend distributed? If the lead order loses, does the trader get no dividend?
(1) Primary traders split 8% of profit orders, and senior traders split 18% of profit orders.
(2) The income with the order is settled on a weekly basis, with the unit student. If the sum of the student's realized profit and loss in the current week is negative, there is no dividend.
9. How long does it usually take to submit a trader for review?
Trader applications are generally reviewed and completed within 3 working days.
10. How to cancel a trader? Is it possible to change a trader's nickname once it has been changed?
To cancel the trader status and modify the nickname twice, please contact customer service for processing.
11. How to check the reasons why students cannot copy order and the details of opening or closing copy positions?
For notes on copy order related information, please click station letter on homepage to view it.
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